FAQs

1) HOW TO ORDER
All products listed on our store are readily available. For custom orders, please visit our “Get a Quote” section, where you can input all the necessary details and upload any reference artwork or replicas. After submission, our team will contact you within 1 business day.

2) PAYMENTS
For readily available products listed in stock on our site, you can make the full payment using Visa Debit/Credit or PayPal. For custom orders, a 30% advance payment is required, with the remaining 70% to be paid after finalizing the artwork before delivery. Our team will guide you through the payment process for custom orders when they contact you.

3) WHAT PAINTS DO WE USE?
Most of our paintings are created with acrylics, known for their durability. We also offer oil paints as an option.

4) WILL THESE ARTWORKS BE FRAMED ALREADY?
No, our artworks are delivered on regular canvas. If you prefer a specific frame for your art, please contact us, and we will assist you in the process.

5) REFUNDS AND RETURNS
Yes, we offer returns and refunds. If an artwork is damaged, our return policy covers a 15-day period. If you decide to cancel the order for reasons other than damage, a refund is still possible, but a 20% deduction will be applied to the total amount, and the remaining 80% will be refunded.

6) DELIVERY TIME
All our readily available artworks will be delivered within 10-12 days. For custom orders, we will provide you with the delivery timing based on your specific order.